|Exactly one year ago, few of us could have predicted the chaos that 2020 would bring into our personal and professional lives. Today, the workplace needs hope, healing, gratitude and goodwill more than ever before. And what better time to spread positivity than the end of the year? Here’s how organizations can end 2020 on the right note.|
Thank people for their resilience: Sending employees personalized ‘thank you’ messages shows that you appreciate their sacrifices and contributions in keeping the ship afloat, even in these tough times. Also, encourage them to pass on the goodwill by thanking a colleague who influenced or supported them during the year.
Commit to their wellness: Steps like offering comprehensive employee Mediclaim (if you don’t already), and providing safe commute options (e.g., a company bus) for workers show that you’re willing to ‘walk the talk’ on workplace wellness.
Offer clarity: Salary and job cuts, and freezes on hiring and promotions in 2020 have considerably added to workers’ anxiety. Offering them a clear timeline about the reinstatement of these cutbacks can help address this anxiety.
Demonstrate trust: Rigid policies and strict oversight are passé; it’s time to emphasize trust. Giving employees greater control over their work timings and locations, and refraining from micro-management of everyday tasks creates an atmosphere of mutual trust.
Be inclusive: When expressing gratitude and goodwill, include part-timers, contracted workers, vendors, and all the stakeholders in addition to your full-time workforce who contribute to your business’s success.
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|“Our whole belief is that if you get the culture right, most of the other stuff like delivering great customer service or building a long-term enduring brand will just happen naturally on its own”|
– Delivering Happiness – A path to profits, passion and purpose by Tony Hsieh